Mobile Identity

Verify customer information, authenticate mobile users and strengthen fraud prevention with mobile network data.

Mobile network data for identity and fraud checks

Mobile Network Operators (MNOs) hold customer and network information connected to a mobile account. DIMOCO lets your business use this information for customer verification, authentication and fraud prevention.

DIMOCO Mobile Identity brings mobile network data into customer verification and risk processes, starting with KYC Match and extending to additional identity services based on market and use case.

Built on regulated, privacy-first foundations

FMA-regulated payment institution

Privacy-focused identity checks

Direct mobile network operator connections

Privacy-focused identity checks

Mobile Identity services for verification and risk

Number Verify

Phone Number Verification

Verify a customer’s mobile phone number through the mobile network for in-app authentication and real-time identity verification.

KYC Match

Customer Data Verification

Compare customer-provided information such as name, address and date of birth with data held by the customer’s Mobile Network Operator. DIMOCO returns whether the submitted information matches, without exposing the operator’s underlying customer data.

SIM Swap Detection

Use SIM-change information as an additional signal when assessing potential account takeover or fraud.

KYC Match

Check customer data against carrier records

KYC Match compares information a business already has about a customer with information held by their Mobile Network Operator. Rather than returning the operator’s underlying customer data, DIMOCO returns whether the submitted information matches.

What can be checked?

First Name

Last Name

Date of Birth

Street name and number

Postal Code

City

Country

How it works: 

Send the details to be checked

The customer’s mobile number is submitted together with the relevant customer information. 

Check the information

The submitted information is checked against data held by the mobile operator.

Get the results

Each checked field is returned as Match, Mismatch or Not supported.

This can support customer onboarding and KYC verification without exposing the operator’s underlying customer data.

KYC match in the customer journey

KYC Match brings mobile operator data into customer verification, from registration to Carrier Billing payments.

Sign-up and registration

Check customer-provided information such as name, date of birth and address against data held by the mobile operator.

Carrier Billing payments

Use KYC Match together with Carrier Billing to verify customer information as part of the payment process.

Why use mobile identity

Mobile network data gives businesses another source for verifying customer information and supporting identity and risk decisions.

Strengthen customer verification

Compare customer-provided information with data held by the MNO to add another check to verification and KYC processes.

Use KYC Match to verify customer information through an API as part of digital onboarding.

Use mobile network information as an additional signal in identity verification and fraud prevention.

Add an extra verification step without accessing the customer data held by the mobile operator.

Additional mobile identity services

DIMOCO can also support Mobile Identity requirements beyond KYC Match.

Number Verify

Number Verify provides mobile phone number verification through the mobile network. It can support in-app authentication and real-time identity verification. Availability depends on the required market and mobile network coverage.

SIM Swap Detection

SIM-swap fraud occurs when an attacker tricks an operator into transferring a victim’s phone number to a new SIM under their control, bypassing traditional 2FA. DIMOCO SIM Swap uses information about SIM changes as an additional signal when assessing potential account takeover or fraud. A SIM change does not automatically mean fraud, but it can provide useful context for account-takeover detection, fraud prevention and risk assessment.

Why DIMOCO

For over 25 years, DIMOCO has worked with Mobile Network Operators, connecting mobile network capabilities with digital services and payments.

Mobile network connectivity

Access mobile network data for identity and risk checks through DIMOCO.

Built for payments and identity

Use Mobile Identity on its own, or combine identity checks with DIMOCO payment flows such as Carrier Billing.

API-based integration

Integrate KYC Match into existing verification and payment processes through DIMOCO’s API.

See where Mobile Identity fits your business

See where Mobile Identity fits into customer onboarding and payment flows.

Frequently Asked Questions

Mobile Identity uses information available through mobile networks to help businesses verify customers, authenticate mobile users and assess fraud risk. DIMOCO’s Mobile Identity services include Number Verify, KYC Match and SIM Swap.

Customer verification, KYC processes, mobile user authentication and fraud risk assessment. Available services and use cases depend on the market.

KYC Match compares customer information with data held by the Mobile Network Operator and returns match, mismatch or not supported for each requested field.

DIMOCO’s API specification documents first name, last name, date of birth, street name, street number, postal code, town and country. Supported fields can vary by operator.

No. KYC Match does not return the operator’s underlying customer records. It returns whether the submitted information matches, does not match or is not supported.

Yes. KYC Match can be used with DIMOCO Carrier Billing, either together with the payment or as a standalone check for DCB services.

Number Verify verifies a customer’s mobile phone number through the mobile network. It can be used for in-app authentication and real-time identity verification.

SIM Swap provides information about changes to the SIM associated with a mobile number. Businesses can use this as an additional signal when assessing potential account takeover or fraud.