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iGaming: Carrier Billing Another Way to Play

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How to Overcome the Payment Challenges in the iGaming Industry?

The iGaming industry has seen exponential growth in recent years. It offers players a wide array of options for online gambling, sports betting, and games. Within this growth, there has been a shift in how users play. It is forecasted that by 2026 over 60% of iGaming will happen on Mobile devices. For merchants and users, navigating the complex landscape of payment methods and challenges can be daunting and oftentimes frustrating. Could carrier billing the solution to these troubles? 

Before delving into the advantages of carrier billing, it’s important to understand the key challenges associated with iGaming payments and why many providers struggle to find an optimal payment set up. 

The Challenges of iGaming Payments: 

    • Regulatory Hurdles: iGaming is subject to varying degrees of regulation in different regions. Some countries have stringent rules that make it difficult for players to deposit funds or receive payouts from iGaming platforms. 
    • Payment Blockages: Traditional payment methods like credit cards can be prone to blockages due to issuer policies or security concerns, resulting in declined transactions and frustrated players. 
    • Privacy Concerns: Many players value their privacy and are concerned about sharing sensitive financial information online. This reluctance can hinder their participation in iGaming activities. 
    • Complex Payment Funnel: The multi-step process of selecting, authorizing, processing, and completing payments can be confusing for users, leading to drop-offs and abandoned transactions. 

Carrier Billing: A Solution to iGaming Payment Challenges

How does carrier billing provide an effective solution to overcome the challenges faced by merchants who operate in the iGaming industry?  

Regulatory Compliance: Carrier billing can navigate regulatory hurdles with ease. By partnering with mobile operators, iGaming platforms can leverage established relationships and compliance measures to ensure seamless transactions even in regulated markets. 

Payment Blockage Avoidance: Carrier billing mostly bypasses the payment blockages associated with credit cards and banks. Since transactions are added to users’ mobile phone bills, there are fewer concerns about transaction denials. 

Enhanced Privacy: Carrier billing offers a level of privacy that traditional payment methods cannot match. Users do not need to share their credit card details or banking information, reducing the risk of data breaches. 

Simplified Payment Funnel: Carrier billing simplifies the payment process significantly. Users confirm their purchases, and the cost is added to their mobile phone bill. This straightforward approach reduces the chances of drop-offs during the payment funnel. 

Over the last few years carrier billing has become a competitive payment method in the crowded marketplace. Its potential in the iGaming sector is huge. It is the perfect method for microtransactions, which allows users to easily make impulsive bets or deposits.

Transactions are almost instantaneous, meaning customers can start betting or playing immediately after confirmation, enhancing the user experience. As iGaming increasingly shifts to mobile devices, carrier billing aligns perfectly with this mobile-centric approach, ensuring a seamless experience which encourages new and casual players to participate. 

Carrier billing is a game-changer in the iGaming industry

It offers a solution to the challenges faced by both players and operators. It simplifies payments, ensures regulatory compliance, enhances privacy, and provides instant transactions—all while avoiding the payment blockages commonly associated with traditional payment methods. As the iGaming industry continues to evolve, carrier billing stands out as a great way to provide players with a seamless and secure payment experience, encouraging greater participation and growth.  

However, it is important to note that there is no magic, one size fits all payment method. And this applies to carrier billing too. Although it solves many of the issues faced by merchants; an optimal payment set-up should include a variety of payment methods in order to cater for the wide range of users who participate in iGaming.

To find out more about how carrier billing could boost your business contact DIMOCO Payments’ iGaming experts.

About DIMOCO Payments:

DIMOCO Payments is a payments company with over 20 years’ experience that provides local payment methods on a global scale. With expertise in complex payment setups, DIMOCO Payments provides a consultative approach, partnering with merchants and enabling them to reach their payment goals.

With over 100 payment methods available and acquiring capabilities, it is the partner of choice for merchants looking to grow. For more information, visit: www.dimoco.com

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Personal Data Policy Table of Contents for the Career Portal

1. General information

The DIMOCO Careers Portal is a platform that is designed to centralize and manage job applications made by applicants for positons within DIMOCO, and is operated by DIMOCO Payments GmbH, a company incorporated under 199901 y of the company register of the Regional Court of Wiener Neustadt, Austria, having its registered offices at Campus 21, Europaring F15/302, A-2345 Brunn am Gebirge, Austria. As such, DIMOCO Payments GmbH is to be seen as being the controller of the data.

For the purposes of this Policy:

  • any reference to “You” or “Your” shall mean the job applicant.
  • any reference to “DIMOCO” , “We” , “Us” or “Our” shall mean the entities of the DIMOCO group of companies, in particular, but not limited to:
  • DIMOCO Payments GmbH
  • DINAPE Solutions GmbH

2. What Data Will Be Processed?

During the application process, We will store and process the relevant information (including personal data) provided by You in Your application to DIMOCO, including particularly, but not necessarily limited to, Your gender, academic title, first name, surname, date of birth, address, citizenship, phone number, e-mail address and possession of a valid work permit in Austria as well as other data included in documents You chose to upload to the DIMOCO Careers Portal, such as CVs or recommendation letters, etc. We do not at any stage of the application process request that You provide Us with any sensitive personal data (e.g. information on racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, as well as data concerning a natural person’s sex life or sexual orientation). Should You, however, proactively disclose any sensitive personal data to Us in Your application (e.g. in Your curriculum vitae), please be advised that We will consider this as You giving Us Your express consent to store and process such data in accordance with this Policy and applicable laws.

3. What is the Purpose of the Data Processing?

We process the data made available by You for the sole purpose of carrying out the application process, and in particular to assess Your application and contact You in connection with Your job application, and if applicable, future job openings at DIMOCO (the “Purpose”).

4. How the Data Will Be Processed?

The data You provide Us will be kept confidential and will be processed with due care, appropriately and in a way adequate and relevant to the Purpose expressly stated in this Policy. The data will be processed in compliance with applicable laws, in particular the General Data Protection Regulation (GDPR) of the EU as well as with the relevant provisions of the Austrian national law. The confidentiality and security of Your data is secured by appropriate technological and organizational means.


Each time You access the website of the DIMOCO group of companies (and by extension the DIMOCO Careers Portal), a so-called log file that records Your activity on the DIMOCO website will be created. This log file can collect information on the name of the webpage(s) You accessed, the date and time of Your request, the type and version of Your browser, Your operating system, the URL-address that directed You to the DIMOCO website and Your IP address. We use these files in order to protect the DIMOCO website against unlawful and criminal attacks. Furthermore, may We use these files to gather statistical data in order to optimize functionality of the DIMOCO website. The information gathered by the log-files is not at any point used in a way that could allow an identification of specific users.


The website of the DIMOCO group of companies (and by extension the DIMOCO Careers Portal) also uses small text files (cookies) that enable the storage of device-specific information on the system on Your PC, laptop, tablet, mobile phone, etc. Cookies do not cause any damage to Your device and do not contain or store any personal data (e.g. name, e-mail, phone number, etc.). Some cookies are saved on Your device and stay there until manually deleted. The cookies are used in order to recognize Your browser next time You visit the DIMOCO website as well as to optimize its functionality.


Please note that You can change the preference of Your browser at any time, such that You are informed in case that cookies are being used and have the possibility to allow the use thereof on a case-to-case basis. Please be advised that the deactivation of cookies could limit the functionality of the DIMOCO website.

5. Who Has Access to Your Data

No personal data You provide Us will be made available or transmitted to any third party without Your express permission. Access to the data provided by You will only be granted to authorized personnel of DIMOCO, particularly the HR department of DIMOCO Payments GmbH and the relevant DIMOCO managers responsible for the particular job vacancy You have applied and/or are being considered for.

6. The legal basis of processing and Your Permission and Rights

The processing of Your data for the Purpose is based on Your voluntary permission given expressly in the application process (Article 6 para 1 lit a GDPR). We are not permitted to and shall not process any of Your personal data without Your consent.


Even though the provision of certain information in the application process is stated as being “mandatory”, please note that You are by no means under any legal obligation to disclose such information to Us. Please be advised, however, that the non-provision of the information stated as being “mandatory” could have the result that We will not be able to consider or process Your application.


We are required to keep Your personal data for a period of 6 (six) months following the end of the application process. All of Your personal data will be erased automatically thereafter, unless You gave Us the right to store and process Your personal data for a period of up to 1 (one) year so that You can be considered for future job opportunities at DIMOCO. In this latter case, all Your personal data will be automatically erased after the lapse of the 1 (one) year period.


You should know that You have the following rights with respect to the information (including personal data) that You provide Us:


  • You have the right to limit or withdraw the consent You gave Us to process Your data and/or request the deletion thereof. If You should choose to limit the consent You originally gave Us, then We will act in accordance with Your instructions. If, however, You should choose to withdraw Your consent entirely, We will cease to process Your data immediately and will delete Your data accordingly. Please be advised that the limitation/withdrawal of Your consent or the request for the deletion thereof may automatically suspend any application process that has already started.


  • You have the right to request Us to inform You about the personal data We have stored about You.


  • You have the right to request Us to amend any incorrect data that We have stored about You.


  • You have the right to data portability, which means that upon request, We will transfer Your data to a third party that You nominate.


  • You have the right to lodge a complaint to the Austrian Data Protection Authority (Datenschutzbehörde) in the event that You are of the opinion that a breach of data security has occurred.


You can exercise the aforementioned rights at any time.


If You have any questions about Our data security or Your application, please do not hesitate to contact Us:


DIMOCO Payments GmbH

DIMOCO Human Resources Department

Campus 21, Europaring F15/302

2345 Brunn am Gebirge, Austria

E-mail: careers@dimoco.eu

Telephone: +43 1 33 66 888 – 0